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Check out our Frequently Asked Questions for additional information.
FAQ's
How does shipping work?
We ship from our warehouse location in Canada and shipping is available worldwide.
Can I change or cancel my order?
As we aim to process orders as quickly as possible, please request changes/cancellations within 12 hours of ordering. We will not be able to accommodate any changes outside of this time period. Once you receive your order please begin processing a return.
What payment methods can be used?
We accept all major credit cards. Visa, Mastercard, AMEX, PayPal
What payment methods can be used?
We accept all major credit cards. Visa, Mastercard, AMEX, PayPal
When will I receive my refund?
All refunds will be credited to your original form of payment. Credit card returns can take from 7-10 days to process. Please contact your banking provider if you have further question about the time in which you will receive reimbursement.
How long will it take to receive my order?
Orders take between 1-3 weeks to arrive.
If you don't receive your order within 30 days after shipping, you will be eligible for a full refund.Will I be charged customs fees?
The prices on our site are tax-free in US dollars, which means you may have to pay for duties and taxes in order to receive your order.
Import taxes, duties, and other fees will be determined by your local customs office.
Birdie Bay Golf is not responsible for any additional custom fees, taxes, or parcel delays.
Please contact your local customs office for further information.How do I return an item?
Please contact us at ac.flogyabeidrib%40troppus
What if items are damaged, defective or incorrect?
Please contact us if you have received incorrect, missing, or defective merchandise. Please include your order number and photographs of the items. We will do our very best to resolve these issues.
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